Web Support and Maintenance in Kenya

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Web Support & Maintenance

Keep your website fresh, up to date and secure

Our services

1. Website Enhancement

By adding new pages, removing old links, optimising images and upgrading technology, we ensure your website is always up to date.

2. CMS System Upgrade
Our experienced team can upgrade your system to the preferred Content Management System.

3. Security Updates and Improvements
We ensure regular and continual security updates for improved performance and output.

4. Content Updates

We can help you add fresh, relevant and high-quality content to boost your search engine rankings.

5. Website Backups

We offer simple and easy backup services that ensure your website can recover quickly in case of any unexpected issue.

6. SEO & Analytics

Our SEO & analytics experts review and mine data to provide you with suggestions for better customer engagement.

Why choose Muki?

Handover your web maintenance services to Muki and you can focus on running your business while we look after your website for you.

Whether you are a start-up with limited resources to keep your website current and always available or a growing established a business where your IT team is overstretched and in need of extra support, Muki is here to help. Many businesses choose us as their web maintenance partner. It’s the smart choice for website owners who need development resource on tap.

Muki Website design and development in Kenya

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Website design and development in Kenya

The Muki advantage

1. Branding and strategic thinking

When others focus on just graphic design, we look at your brand’s overall persona and device ways in which the website design can accentuate it online. Our strategy team plays an important role in planning and devising a communication strategy for your website.

2. Creative web designing

All our web design projects are directly handled by the senior creative team. The team includes the Art Director, Creative Director and Copywriter – all of whom have over 5 years of expertise in building world-class websites.

3. Coding and Technology

Our software developers are updated with the latest coding standards and technology innovations in the desktop and mobile medium. This helps us build websites that are highly engaging, secure and in par with the best in the world.

4. Marketing your website

Who wouldn’t want their website to rank well on search engines? Our expertise in search engine optimization and online marketing helps us build websites that rank well on leading search engines and perform well on social media. We can also come up with beautiful microsite designs that convert.

5. Website maintenance

Regular and timely maintenance of websites is a critical task which many ignore. Not when you have a website maintenance agreement with us. We make sure your website is updated with the latest content and your search engine ranking stays on top.

Professional and customized ecommerce solutions in Nairobi

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Professional and customized eCommerce solutions in Nairobi

At Muki, we don’t work with pre-designed shopping cart templates. All our websites are custom developed for the exact audience you want to target. We develop powerful eCommerce sites that have a clean, clutter-free UI and are easy to manage in the backend. We also focus on getting top ranking for your product pages on search engines, thereby attracting considerable traffic. Our conversion optimization services ensure that a significant number of your website visitors end up as customers.

Capture eCommerce customers

From desktops to tablets, smartphones and smartwatches, your customers can log in to your eCommerce website from anywhere. Be ready to service them with a website that displays your product optimally and result in a seamless buying experience.

Our eCommerce website designs come with an array of useful features to make the
most out of selling online.

Explore all the features below:

  • Custom, creative designs
  • Easy to use CMS
  • Mobile-friendly layout
  • Fast loading pages
  • Secure shopping cart
  • Bulk product import/export
  • Image optimization
  • Customer login and registration
  • Social media sharing and promoting
  • Shipping management / Real-time shipping rates
  • Product prioritization and management
  • Automated emails
  • Multi-language capability
  • Customized dashboard
  • Easy, single page checkout
  • Product and inventory tracking
  • Online chat plugins
  • Cross-selling and up-selling tools
  • Schema compatible

Our eCommerce services also include:

  • Mobile commerce – native and hybrid apps
  • Ecommerce marketplace development
  • Ecommerce data scraper software
  • SaaS eCommerce
  • B2B, B2C, C2B, and C2C eCommerce portals
  • Digital asset management of products
  • Analytic consulting
  • Supply chain management solutions
  • Product customization and preview tool
  • Online marketing for eCommerce websites

Website Maintenance in Kenya

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Providing support service to keep your website proper!

A website that is rarely updated is much more than an eyesore – it reflects on the professionalism of your organization. The primary reason for several websites lying unattended is due to the lack of web professionals inside the organization. This is where Muki can help.

Why Muki for your website maintenance?

A website maintenance agreement with us will result in you having an immaculate website that serves its purpose remarkably well. Apart from updating your content on a regular basis, we can also clean up the design, check coding errors and work towards improving the visibility and visitor count of the website through our specialized search engine optimization services.

If your website depends on online community participation, we can also manage your social media profiles including Facebook and Twitter.

Our website package includes the following:

  • Website content updation
  • Adding new sections, content, images, animations, etc
  • Debugging of errors in pages, links, forms, etc.
  • Converting desktop-only sites to a responsive framework
  • Search Engine Optimization, link building activities and delivering ranking reports
  • Email newsletter creation and maintenance
  • Shopping cart product updates, product data entry
  • Social media page management
  • Image, icon, graphic design works
  • FTP management

How we work for Web Maintenance services:

  • We can have a dedicated person (or team, for larger clients) to take care of all your updates, saving you from hiring professionals in-house
  • Our response time to your support request is considerably fast
  • We employ only well-trained professionals so that the turnaround time is much faster
  • We provide the entire spectrum of website maintenance services – from graphic design to HTML coding, database programming, social media management, and digital marketing. This will save you from coordinating with multiple vendors each month
  • We take data security seriously. All projects are covered by an NDA and your details are accessed only by select personnel
  • As our development center is located in Nairobi, Kenya, our services are cost-effective. Apart from the annual maintenance contracts we also offer one-time maintenance support for any bug testing or website auditing
  • We open a seamless communication channel with your team. We can be reached over phone, email or Skype
  • There is no long term contract. You can cancel the website maintenance agreement at any time with a month’s notice.

Website maintenance cost:

As each customer’s requirement differs, we don’t have website maintenance packages offering fixed monthly pricing. The costing usually depends on your job description, the number of personnel we allocate and their expertise.